Is the Issue preventing You from doing anything
Yes
No
Date of issue ( If NOT today )
Select - Issue Type
Email related
Windows related
Hardware realted
Office 365 / Cloud
Assistance during next SLA visit
Que for Remote assistance
Network or Internet connectivity issue
Other (Describe in Request Detail)
Have you restarted (If Applicable)
Yes
No
Select - Type of Connection
Wired (Cable / Plugged In)
Wireless (WiFi) - Office Infrastructure
Wireless (WiFi) - Fibre
Wireless (WiFi) - LTE Router
Phone Hotspot
Where are you working from
Home
Office
Other (Specify in Request Detail)
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